When your items arrive, please be sure to note any damage or shortage on the delivery receipt before signing for a shipment. Title of goods passes to the purchaser when a shipment is accepted and signed for.
When you sign for a shipment, you are indicating that all cartons shown on the receipt are present and in good condition. If this is not true, be sure to note the discrepancy and have the driver initial it. For items shipped already assembled, open all cartons immediately while the driver is present.
If your items were delivered without signature, please note any damage to the shipping packaging prior to opening. Photos work best.
Do not discard the cartons until you know the contents are in good condition.
Please contact us immediately if there is any issue with your delivery.
If shipment is refused or undeliverable, a minimum 25% restocking fee will apply.
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